Privacy Statement

Last updated: [insert date]

This Privacy Statement explains how Clarity Business Services collects, uses and protects personal data when you visit our website, contact us, use our services or communicate with us.

For the purpose of this Privacy Statement, “Clarity”, “we”, “our” or “us” refers to:

Clarity Business Services Ltd.
Registered in Mauritius
Company No.: 209947
BRN: C24209947
Address: Reservoir Road, Grand Baie, Mauritius
Email: contact@clarity.mu

and, where applicable:

Clarity Business Services International Ltd.
Registered in England and Wales
Company No.: 17182861
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: deyana@clarity.mu

1. What personal data we collect

We may collect and process personal data that you provide to us directly, including:

  • your name;

  • company name;

  • job title;

  • email address;

  • phone number;

  • country or location;

  • information you provide through our contact forms, emails, calls or meetings;

  • information relating to a project, enquiry, proposal or service request;

  • billing, contract and administrative information where relevant.

We may also collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited and website usage data. This may be collected through cookies or analytics tools, where applicable.

2. How we collect personal data

We collect personal data when you:

  • contact us by email, phone or through our website;

  • submit an enquiry or request a consultation;

  • enter into discussions with us about our services;

  • become a client, supplier or business partner;

  • subscribe to communications from us, where applicable;

  • interact with our website or online content.

3. How we use your personal data

We use personal data to:

  • respond to enquiries and messages;

  • provide information about our services;

  • prepare proposals, contracts and service documents;

  • deliver our services and manage client relationships;

  • coordinate projects, meetings and communications;

  • manage invoicing, administration and legal obligations;

  • improve our website, communications and services;

  • send relevant updates or marketing communications, where you have agreed to receive them or where we have a legitimate business reason to contact you;

  • comply with applicable legal, regulatory, tax and accounting requirements.

4. Our lawful basis for using personal data

We only use personal data where we have a lawful basis to do so. Depending on the situation, this may include:

  • Contractual necessity: to provide services or take steps before entering into a contract.

  • Legitimate interests: to manage our business, respond to enquiries, develop client relationships and improve our services.

  • Legal obligation: to comply with tax, accounting, regulatory or legal requirements.

  • Consent: where you have given us permission, for example to receive certain communications.

Where we rely on consent, you may withdraw your consent at any time.

5. Marketing communications

We may contact you with updates, insights or information about our services where you have agreed to receive them, or where we believe the communication is relevant to your business relationship with us.

You can ask us to stop sending marketing communications at any time by contacting us at contact@clarity.mu.

6. Who we may share personal data with

We may share personal data with trusted third parties where necessary for the operation of our business or delivery of our services. This may include:

  • IT, hosting and website service providers;

  • email, cloud storage and communication platforms;

  • accountants, legal advisers or professional consultants;

  • payment, banking or invoicing providers;

  • public authorities, regulators or government bodies where required by law;

  • project partners or service providers where this is necessary to support a client project.

We only share personal data where necessary and appropriate.

7. International transfers

As Clarity operates in Mauritius and the United Kingdom, personal data may be accessed, stored or processed in more than one country.

Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that personal data is handled securely and lawfully.

8. How long we keep personal data

We keep personal data only for as long as necessary for the purpose for which it was collected.

This may include keeping certain records for legal, tax, accounting, contractual or administrative purposes. When personal data is no longer required, we will delete it, anonymise it or securely archive it.

9. How we protect personal data

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no online system is completely secure. We encourage you not to send highly sensitive information through website forms or unsecured communication channels.

10. Your rights

Depending on applicable law and your location, you may have rights in relation to your personal data, including the right to:

  • request access to the personal data we hold about you;

  • ask us to correct inaccurate or incomplete data;

  • ask us to delete your personal data;

  • object to certain types of processing;

  • ask us to restrict how we use your data;

  • withdraw consent where processing is based on consent;

  • request a copy of your personal data in a portable format, where applicable.

To exercise your rights, please contact us at contact@clarity.mu.

11. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website traffic and improve user experience.

For more information, please see our separate Cookie Policy.

12. Links to other websites

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content or security of those external websites.

We recommend that you read the privacy statements of any third-party websites you visit.

13. Complaints

If you have a concern about how we handle your personal data, please contact us first at:

contact@clarity.mu

You may also have the right to complain to the relevant data protection authority, including the Data Protection Office in Mauritius or the Information Commissioner’s Office in the United Kingdom, depending on your location and the circumstances.

14. Updates to this Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will be published on this page with the updated date shown above.