Full-time | Based in Mauritius | Open to international candidates
We are hiring on behalf of one of our clients, a fast-growing construction and maintenance company in Mauritius. They seek a Client Relations Officer — proactive, organised, and client-focused — to play a key role in their growth.
About the Role
This is a multi-faceted position combining office administration, marketing, and on-site coordination. You will be the main point of contact for clients, ensuring smooth communication between customers, contractors, and management — from quotation to project completion. It’s an excellent opportunity to join a dynamic company with strong growth potential and a supportive working environment.
Key Responsibilities
- Conduct site assessments to prepare accurate quotations
- Perform daily visits to monitor project progress and quality
- Act as the primary liaison between clients, contractors, and management
- Handle client queries and feedback professionally and efficiently
- Prepare and review quotes, schedules, and progress reports
- Promote the company’s services and strengthen client relationships
- Ensure all works meet company and client standards
Company Services
General Construction • Renovation • Pool Construction & Maintenance • Electrical & AC Installation • Plumbing & Tiling • Aluminium Work • Painting & Window Cleaning • CCTV, Alarm Systems & Motorised Gates • Domestic & Commercial Cleaning
Qualifications & Requirements
- Diploma, certificate, or proven experience in Administration, Marketing, Customer Service, or Site Supervision
- Experience in construction, cleaning, or technical services (advantageous)
- Valid driver’s licence and own vehicle (essential)
- Excellent communication, organisation, and reporting skills
- Proficiency in Microsoft Word, Excel, Outlook; professional use of email, WhatsApp, Google Maps
- Ability to prepare quotations and marketing materials digitally
- Knowledge of social media marketing, CRM, or project tracking tools (a plus)
- Fluency in English and French required
- Flexibility to visit clients outside standard hours when needed
Benefits
- Competitive salary package
- Monthly transport allowance
- 2% commission on company profit from client referrals
- Career growth in a fast-expanding company
- Supportive and professional team culture
- Possibility of expatriation in Mauritius (Occupation Permit for 3 years, renewable / transport & housing allocation included)
Apply: Send your CV and cover letter to tatiana@clarity.mu